Carbon Computing

Im reading alot of lovely reviews however my experience was ALOT different. Firstly I called yesterday and spoke with a gentleman over the phone and gave him the serial number of my apple mac pro 2014... I said that I had just come from Apple eaton centre and that the battery was swollen and didnt turn on. This was after a Genius Bar Diagnostic. He stated approx $300 CA to return it. Well I get there today, and the lady firstly says they do not take computers which don't start(?) Then offers $79